OK guys, this is the second time you have done this to me. I emailed you that I needed a boat part that had broken. It is no fault of yours that the parts break; nothing lasts forever. Immediately, I get an automated response thanking me for me email. Then I wait and nothing happens.
Last time I did this the local dealer was able to contact you, but you sent him the wrong part. So this time I ordered the new rear hatch from a dealer from Hurricane Kayaks.
I love your boats, but if I can get something similar to what you make in the future, my preference will be for almost any other brand.
It is a shame you do not even respond to folks who own your kayaks!